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Client Support and Sales Training

With over 50 years combined insurance and
extended warranty experience, 4warranty’s mission is simple – “leveraging the
most current products and technology with professional high-touch customer
service to provide our clients with a leading-edge extended service plan
solution that is second to none; a solution that has a true financial and
strategic value.”
4warranty delivers simple and direct sales techniques providing ongoing client
support for high-yield results and profitability. We bring web based solutions
for dealer enrollment, customer and product fulfillment, aftermarket and
missed-point-of-sale opportunities and sales training, as well as personal touch
corporate, regional and in-store training.
4warranty provides a call center staffed by “personal touch” bilingual
(English/Spanish) Customer Service Representatives (“CSR”); all inbound customer
calls are recorded and stored for quality assurance & training; the majority of
service calls are answered in less than half a minute, and most with no wait;
better than 90% of in-house service calls are completed within 10 days of the
service request; we conduct continual management-level audit/review of call
center activity; online customer claims service is available to customers 24/7;
we offer a nationwide managed repair center network.
“Let us help you increase your bottom line!”
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